frequently asked questions
We have nine well established branches in various shopping malls around the country. We also have a well-stocked warehouse based in Johannesburg.
We have a very low shipping fee. Only R50.00 deliveries anywhere in South Africa. No matter the size of the parcel.
Once your payment is complete and approved shipping takes between 12-24 hours to dispatch. Delivery takes between 3-5 working days.
We have bank grade SSL installed through the website and for payments we use http://website.vcs.co.za
We accept cash deposits, efts & card payments.
Items are usually dispatched from our warehouse in Johannesburg but on certain occasions items will be shipped from our branches or directly from suppliers.
Currently we use a company called Split Second Express, which is based very close to our warehouse.
Currently we only ship within South Africa, however we do have various options available. Contact us for more info on shipping out of South Africa.
Yes, that can be arranged, just leave us a note when placing your order informing us which store you would like to collect from and we will arrange.
We can be contacted on email [email protected] or phone us on 072 560 3338. Also we can be contact via WhatsApp (072 560 3338).
Prices in store may vary from that of the website, however the store will honour the online price. T’s & C’s apply.
Pictures online may vary from the actual product; pictures are for illustrative purposes only
Yes, we at BNT offer a lay buy option of up to 3 months. Contact us for further information regarding the lay buy options.
We can try our best to source your items which is not listed on our website, send us your request and we will attend to it with urgency.
We do have a returns policy we can link it here
Yes, you may, just make sure to leave us a note as to which store you would like to do the arrangements.
After placing an order, you will have 72 hours to complete payment after that the system will automatically cancel your order.
We will send you an email with the tracking number once your order has been dispatched.
Under normal circumstances we don’t, however if you need your parcel urgently we can make special arrangements for Saturday deliveries. Just contact us.
BNT strives to give u the best prices possible, however if you should find the item cheaper contact us and we will try to match the price.